Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 12h00 / check-out: 12h00
Can I leave the room late?
Yes, with extra charge.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
Do the rooms have a balcony or terrace? Can I reserve one?
No.
Are there non-smoking rooms?
Yes, there are non-smoking rooms.
How many storeys does the building have? Is there a lift?
There are 6 storeys and a lift.
Is there air conditioning in the rooms?
Yes, from April to October.
Is your hotel adapted for the handicapped?
No.
Can you keep my luggage when I leave the room?
Yes, on your arrival day and on the departure day.
Is there a safe place to park my car? How much does it cost?
Yes, parking Brunel or Palais des Congrès, the rate is around 22€ per day.

Does the hotel have an Internet or e-mail terminal for guests?
Yes, close to the reception.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
WI-FI in the entire hotel.
Do you have a quiet, romantic room? How can I reserve it?
No.
What languages are spoken in Reception?
French, English, Spanish and Polish.
Where may I rent a car?
At Hertz agency, 50 meters from the hotel.
How far away is the Eiffel Tower?
About 40 minute-walk or 20-25 minutes by metro-bus.
We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options? We can add an extra bed for a child until 12. For older children or more than 1 child, you must book another room.
What is the nearest metro station and how long does it take to join it?
Argentine or Porte Maillot.
How much does a taxi from the airport cost?
The rate is around 45-50€.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.